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Office Monday to Friday, 9:00am – 5:00pm · On-call 24 hours a day, 7 days a week
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Home care & care home staffing in Rugby
Kare Plus Rugby supports people to live well in their own homes, and supplies vetted nurses and care staff to care homes that need cover they can trust.
Prefer to talk? 01788 422422 — on-call 24 hours a day, 7 days a week.
What we do
Whether you are arranging support for yourself, for a relative, or for the people in your care home, the same trained and vetted team stands behind it.
Why families and care homes choose us
Trust in care should rest on process you can see, not slogans. Here is how we work.
Every member of staff goes through our safer-recruitment process, including enhanced background checks, right-to-work verification and references, before they work with anyone.
Carers complete an induction aligned to the Care Certificate and continue with refresher training, supervision and support from a named coordinator.
Support starts with an assessment in your own home and a written care plan agreed with you and, if you wish, your family. It is reviewed as your needs change.
We plan rotas for continuity so you see familiar faces, and we operate an on-call line outside office hours for urgent changes.
All staff are trained to recognise and report abuse or neglect. Concerns are escalated to the safeguarding lead and, where required, to the local authority.
We would always rather hear about a problem early. Our complaints procedure is published, and you can raise something without affecting the care you receive.
How it works
Two different journeys, depending on why you are here.
Call or send an enquiry. We will ask about the person needing support, what a typical day looks like, and what would help most.
A coordinator visits at a time that suits you to understand needs, routines, risks and preferences — with family involved if you want them there.
We write a plan setting out exactly what will happen at each visit, who will provide it, and what it costs. Nothing starts until you are happy with it.
Your named coordinator stays in touch, and the plan is reviewed as things change. You can adjust or stop support at any point.
Send us the roles, dates and shift pattern — whether that is a planned block booking or cover for tonight.
We fill the shift with staff whose checks, training and experience suit your home, and confirm who is coming.
Workers arrive with ID and are briefed on your home's expectations. We ask for your feedback so we can send people who fit.
Timesheets are confirmed against the shifts worked and invoiced on agreed terms, with no hidden charges.
Cost
Honestly: it depends on how much support you need and when you need it, so we quote it after we have talked rather than publishing one figure that would fit nobody.
There is no charge and no obligation for an initial conversation or a home assessment. You are not committing to anything by asking.
The cost is written into your care plan — what happens at each visit, who provides it, and what it costs. Nothing begins until you are happy with it.
Care can be paid for privately, by the local authority, by the NHS, or through a direct payment. We will ask which applies when you get in touch.
Would rather just ask? Call us on 01788 422422 and we will tell you what your situation is likely to cost. You can also read our frequently asked questions.
Where we work
We support people at home, and supply staff to care homes, across four areas around our Rugby base.
Warwickshire
Rugby is where we started and where our team is based, at Davy Court on Central Park. Being local means short travel times between calls, so carers arrive when they said they would and spend their time with you rather than in the car. We support people across the town and the surrounding villages, and our office team know the area well enough to plan rotas around it.
West Midlands
Coventry is a short drive from our Rugby base, and we support both households and care providers across the city. As a large urban area with a mix of city-centre flats, suburban housing and a significant student and working-age population caring for older relatives at a distance, needs vary a great deal — so care plans here are built individually rather than to a template. We also supply nurses and care assistants to residential and nursing homes across the city.
Leicestershire
Leicestershire covers a wide area, from larger towns through to villages where the nearest shop or surgery is a drive away. That rural spread is exactly where home care matters most, because staying at home often means staying near family, neighbours and a community someone has known for decades. We plan visits here with realistic travel time built in, and we are honest with you about which parts of the county we can reliably cover before anything is agreed.
Northamptonshire
Northamptonshire sits just over the border from Rugby, and we support households and care providers across the northern and western parts of the county in particular. As with Leicestershire, distances can be significant, so we would rather tell you plainly whether we can staff a package properly than take it on and let you down. For care homes, we supply nurses and care staff for planned rotas as well as short-notice cover.
Coverage depends on the level of support needed and current staffing. We will always tell you honestly at the enquiry stage whether we can cover your address properly, rather than agreeing and then struggling to staff it.
Tell us a little about the situation and we will point you in the right direction — no obligation, no pressure.
Or call us on 01788 422422